
Denise
Great customer service
Response from Management (12/24/2025)
Thank you for sharing your experience, Denise! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Office
Great company & easy to work with. Clean facility. Helpful staff.
Response from Management (10/30/2025)
Thank you, Office. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Randy
Response from Management (10/20/2025)
Hi, Randy. Thank you so much for rating your experience with us so highly!

Mari
Response from Management (10/20/2025)
Hi, Mari. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Bob
Outstanding service. Every time i go in and need help with something these guys are on it. They are fast and friendly and find you the best solution for your storage needs and explain their policies that save you money. Couldn’t be happier.
Response from Management (10/14/2025)
Hi Bob, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Peggy
Garrett was very helpful. Tried so very hard to make my experience a pleasant one. Spent the time with me to make sure I was going to have what I needed for my storage needs in both facilities. I never felt rushed or not heard. Those are very good qualities. Again thank you for helping me today.
Response from Management (10/8/2025)
Thank you, Peggy ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Storage Solutions Liberty Lake - Harvard with your storage items!

Steve
Alex was very friendly and professional. He explained everything very well!!
Response from Management (8/14/2025)
Hi Steve, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Skylar
Devin and John at the liberty lake location were awesome to work with, super kind and helpful. Thanks again gentlemen!
Response from Management (8/9/2025)
Thank you, Skylar ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Storage Solutions Liberty Lake - Harvard with your storage items!

Darek
Response from Management (8/3/2025)
Hi, Darek. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Blake
Top tier storage unit, they accept packages and put them right in your storage unit. Great for work/business.
Response from Management (7/13/2025)
Thank you, Blake! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Weldy
Good storage nice staff
Response from Management (7/10/2025)
Weldy, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Storage Solutions Liberty Lake - Harvard! Please let us know if we can do anything else to make your stay with us a great one!

Christine
John was amazing with helping us pick out the perfect spot for our boat.
Response from Management (7/5/2025)
Thank you, Christine! Your five-star rating means we must be doing something right! We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Craig
Easy and quick rental process.
Response from Management (5/25/2025)
Thanks, Craig! We're happy to hear you felt well taken care of. Our goal is to make renting a storage unit simple and stress-free, so we're glad we could deliver. We truly appreciate you choosing Storage Solutions Liberty Lake - Harvard!

David
Responsive online and then very helpful and friendly in person! Clean and very secure.
Response from Management (3/28/2025)
Thank you, David ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Storage Solutions Liberty Lake - Harvard with your storage items!

Codie
Great customer service and access to storage units.
Response from Management (2/1/2025)
Codie, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Storage Solutions Liberty Lake - Harvard! Please let us know if we can do anything else to make your stay with us a great one!

Hula
Jill from another location referred me to Matthew at the Harvard street location. I showed up right before closing and he got me checked in on time without me feeling rushed.
I'd recommend this business to anyone that has high expectations.
Response from Management (1/9/2025)
Thank you, Hula, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing Storage Solutions Liberty Lake - Harvard!

Pat
The manager was polite , personable , and professional. He took enough time with me to explain all the options , opportunities , and asked questions to make sure the correct unit for my needs.
Response from Management (12/2/2024)
Thank you, Pat. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Diane
This is the only storage place I use and specifically this location in Liberty Lake off Harvard. . Matthew is awesome and wonderful to work with. Great staff and good deals. Can’t recommend more highly if you have storage needs.
Response from Management (11/27/2024)
Hi Diane, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Hillary
Response from Management (11/13/2024)
Hi, Hillary. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Fiddler
Outstanding Service by Mathieu at Liberty Lake Storage Solutions. I have been a customer in the past and this group is top-notch!
Response from Management (11/11/2024)
Thank you, Fiddler ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Storage Solutions Liberty Lake - Harvard with your storage items!

Greg
Easy to sign up online and convenient location.
Response from Management (11/2/2024)
Thank you, Greg! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Kristina
5 stars for Storage solutions! Fast friendly knowledgeable staff, & clean clean clean. Thanks to Matthew who helped us.
Response from Management (10/22/2024)
Kristina, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Storage Solutions Liberty Lake - Harvard! Please let us know if we can do anything else to make your stay with us a great one!

Martin
Staff were amazing. Facility was great!
Response from Management (9/10/2024)
Thank you, Martin! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Anna
The nicest people!!! Great customer service.
Response from Management (8/13/2024)
Thank you, Anna! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Scott
Has been great
Response from Management (7/28/2024)
Scott, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Storage Solutions Liberty Lake - Harvard! Please let us know if we can do anything else to make your stay with us a great one!

Dan
Kael was so knowledgeable and helpful we really appreciated his friendly demeanor and great customer service. U-Haul had the incorrect reservation time but he was able to fix it quickly. Thanks Kael.
Response from Management (6/14/2024)
Thank you, Dan! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Kathi
This is the cleanest storage facility I've found and Matthew is a thoughtful and welcoming presence when you walk through his door. Access is easy and available for me to get into my storage units 7 days a week until 10pm.
Response from Management (6/5/2024)
Kathi, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Storage Solutions Liberty Lake - Harvard! Please let us know if we can do anything else to make your stay with us a great one!

Addy
Great service. Francine gave me quotes when I came in with a friend and Natt set me up once I was ready. Both very knowledgeable and friendly , good prices!
Response from Management (5/8/2024)
Hi Addy, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Charlotte
Francine and Matt were so friendly and helpful. Francine took the time to show me where my rented space was, and because it was going to make parking our boat difficult, she helped me choose a better space.
Response from Management (4/29/2024)
Thank you, Charlotte ! You made our day with this great review! We're glad we could help, and we truly appreciate you choosing to trust Storage Solutions Liberty Lake - Harvard with your storage items!

D
Great facility and great customer service!
Response from Management (4/28/2024)
Thank you, D! That's what we aim for: to make sure you feel taken care of and to provide clean, safe storage! We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Nicole
Matthieu was so helpful and knowledgeable. He shared many tips and options for storage. After talking with him and viewing the options I felt he had proposed many options to accommodate all our needs and concerns.
Response from Management (4/25/2024)
Thank you, Nicole! Your five-star rating means we must be doing something right! We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

MARC
MATT is an excellent STORAGE solutions Manager very knowledgeable very personable…
Response from Management (4/23/2024)
Marc, thank you for your feedback to let others know of your experience with us. We appreciate you choosing Storage Solutions Liberty Lake - Harvard! Please let us know if we can do anything else to make your stay with us a great one!

Susan
The facility is very clean and well operated. Matthew is fantastic. He is very personable, professional and helpful. He and his staff go the extra mile.!!
Response from Management (4/22/2024)
Thank you, Susan! Your five-star rating means we must be doing something right! We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Matt
Great location and great facility. Mat was very friendly and helped me with everything I needed.
Response from Management (4/18/2024)
Thank you, Matt! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Cees
Francine is the reason I am renting a unit here. Francine is professional, knowledgable, and is a great example of exceptional Customer Service.
Response from Management (4/13/2024)
Thanks so much for these comments, Cees! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Betsy
They are awesome to work with.
Response from Management (4/4/2024)
We love hearing this, Betsy! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing Storage Solutions Liberty Lake - Harvard!

Anna
Great location with clean and secure units and a staff that cares. I highly recommend Storage Solutions Liberty Lake!
Response from Management (3/5/2024)
Thanks so much for these comments, Anna! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Martin
Very helpful and accomodating
Response from Management (2/15/2024)
We love hearing this, Martin! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing Storage Solutions Liberty Lake - Harvard!

Charles
Response from Management (2/7/2024)
Hi, Charles. Thank you so much for rating your experience with us so highly!

Michael
Our experience was fantastic! Matthew was awesome to work with and got us the perfect storage unit!
Response from Management (1/10/2024)
Thank you, Michael. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Karissa
I'm very happy I chose Storage Solutions for my needs! The facility was definitely secure and easy to access. The best part of my experience was Xavier R. who was extremely kind and helpful. He was able to answer all of my questions and made me feel confident that I was making the right decision. I would highly recommend this facility to anyone!
Response from Management (12/17/2023)
Thank you, Karissa, for sharing your experience! We want to make you feel welcome and taken care of, so we're glad we could help! And thank you for choosing Storage Solutions Liberty Lake - Harvard!

Corinne
Fabulous experience. Very kind, helpful, knowledgeable and caring. 10 stars!
Response from Management (12/11/2023)
Thank you, Corinne! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Shameka
Couldn’t have asked for a better experience! Xavier was extremely helpful and made the process super quick!
Response from Management (12/7/2023)
Thanks so much for these comments, Shameka! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Dawn
Alex was great helped us out. An I got a big enough storage unit to store my stuff. That's the most important thing.
Response from Management (12/4/2023)
We love hearing this, Dawn! Service is our top priority, so to know that you felt taken care of makes our day. Thanks for choosing Storage Solutions Liberty Lake - Harvard!

nomad4ever
Matthew and Alex were awesome! They were personable and gave me all the information I needed to make a decision to fit my storage needs!
Response from Management (11/17/2023)
Thank you, Nomad4ever. We're glad we could be of service to you and appreciate you choosing us for your storage needs!

nomad4ever
Matthew and Alex were awesome! They were personable and gave me all the information I needed to make a decision to fit my storage needs!
Response from Management (11/17/2023)
Thank you, Nomad4ever! We're so glad that you felt taken care of. It's always our goal to take the mystery out of renting a storage unit and make it an easy process. We appreciate you choosing Storage Solutions Liberty Lake - Harvard!

Paula
I've had a unit here for 6 years and each visit is a pleasure. Its clean and safe, and well lit for nighttime visits. Everybody is always easy to talk to and can quickly answer any questions I have. Rick and Matthieu are always cheerful and helpful. It's a great place with great people. I highly recommend them!
Response from Management (11/1/2023)
Hi Paula, Thank you for the amazing feedback! We're so glad that we were able to help you find a suitable storage space. We take pride in providing outstanding customer service, so it's wonderful to hear that this was your experience. We appreciate your kind words and recommendation. If there's anything else we can do to assist you, please don't hesitate to let us know. Thanks again!

Rebecca
Excellent place! I love the controlled climate, coffee/hot chocolate bar and access to bathroom during business hours. Great for day working in a "mini-warehouse". They even put on some great upbeat music in the building!
Response from Management (7/14/2023)
Hi Becca, thanks so much for the great feedback, we're really happy to hear that your storage experience has been an excellent one. We'll certainly look at the music offerings and mix it up a little more.

Wendy
Great place! I had a situation and needed a storage unit fast. Great price!
Response from Management (6/19/2023)
Thanks so much for these comments, Wendy! This is exactly what we strive for and we love hearing that you feel that way too. We appreciate your business!

Curtis
Absolutely amazing customer service. I walked in and they signed me up for a unit right away. Really fast and easy process. I would highly recommend this place to anyone nearby.
Response from Management (4/20/2023)
Dear Curtis, we would like to extend our heartfelt appreciation for choosing Storage Solutions! Our top priority is to ensure that you feel taken care of and that your belongings are kept in a clean and secure environment. Thank you for trusting us with your storage needs!

Kat
Response from Management (4/16/2023)
Thanks Kat!

Karen
Employees were very insightful on all concerns. We were in a hurry and they were able to rent us a sight for our pop up camper in a short amount of time. Very secure lot with lights, fence and cameras.
Response from Management (4/16/2023)
Thank you, Karen! We're glad we could be of service to you and appreciate you choosing us for your storage needs!

Jeanie
Nice big units very clean easy large truck access we have moved customers in and out they say good things
Response from Management (4/16/2023)
Thanks, Jeanie! This is great to hear! We strive to keep our units clean and provide the service you deserve. We appreciate your business!

Brittany
Courtney was great! Great pricing/deals. Super easy, straight forward process. Thanks for all your help!
Response from Management (1/22/2023)
Thank you, Brittany! This means a great deal to us to hear your comments. We appreciate your business and are glad to have you storing with us!

C
The service at Storage Solutions was exceptional! I had rented a unit for my parents and one for me in the past - so came here to rent one for my Sister. The facility is very neat and clean and there are a variety of units available.Matthew was very friendly and helpful! He kindly answered my questions about rental unit sizes and assisted me with renting a unit. He also assisted me in selecting packing supplies. The Manager was also very friendly and helpful in fielding questions. I appreciated their assistance!
Response from Management (6/23/2022)
Thank you for the great feedback, C! We're proud of our storage facility and glad you found it to your liking. We'll pass this onto Matthew. He'll love hearing this. Thank you for choosing Storage Solutions!

Brian
Becca was great!
Response from Management (4/23/2022)
Thanks, Brian! We appreciate the feedback! Thank you for choosing Storage Solutions!

Darin
Response from Management (4/23/2022)
Thank you very much for your five-star rating! We certainly appreciate it!

Dan
Response from Management (4/23/2022)
Thank you, Dan, for your review!

Daniel
Response from Management (4/23/2022)
Thank you, Daniel! We're glad you think we're doing five-star work! We appreciate you choosing Storage Solutions!

Michelle
Friendly staff who answered all my questions!
Response from Management (4/23/2022)
Great, Michelle! So glad we could help you!

The
Absolutely the best place in the Spokane area for your storage needs. The facility is incredibly clean but the team in the office made the experience exceed my expectations. John, Jake, and Justin were very professional and willing to go above and beyond to make this process simple.
Response from Management (4/23/2021)
Thanks for the feedback, Mike! I am glad we were able to help with your storage needs. We will be here if you need anything moving forward!

Paula
I've been here for a couple of years now and have never had a bad experience! Clean units, clean facility, very secure and the staff is the most efficient and friendly in town!
Response from Management (4/23/2021)
Thanks for the feedback, Paula! I am glad we were able to help with your storage needs. We will be here if you need anything moving forward!

Michele
Response from Management (4/23/2021)
Thanks for the feedback, Michele! I am glad we were able to help with your storage needs. We will be here if you need anything moving forward!

Ben
Great help finding the right unit for me
Response from Management (4/23/2021)
Thanks for the feedback, Ben! I am glad we were able to help with your storage needs. We will be here if you need anything moving forward!

Shane
Response from Management (4/23/2021)
Shane,Thank you for choosing Storage Solutions for all of your storage needs! Our greatest compliment is your referral! Thank you so much for your kind review, and we greatly appreciate your business!-Storage Solutions Management

Dennis
Response from Management (4/23/2021)
Dennis,Thank you for choosing Storage Solutions for all of your storage needs! Our greatest compliment is your referral! Thank you so much for your kind review, and we greatly appreciate your business!-Storage Solutions Management

Matthew
Response from Management (4/23/2021)
Matt,Thank you for choosing Storage Solutions for all of your storage needs! Our greatest compliment is your referral! Thank you so much for your kind review, and we greatly appreciate your business!-Storage Solutions Management

Diane
Love this place! Plus they have wonderful customer service. Thanks to Dave the onsite manager very cool and fun to chat with.

J&C
Well, what more can I say... Other than “I’ll be back!”
The units are superb and everything is clean with the most helpful and friendly staff one can imagine. A great experience overall and that is why I’ll encourage everyone to avail themselves of this storage facility.
Response from Management (4/23/2021)
Thank you so much for the kind review and glad to see we provided you with a 5 star experience! Thank you for choosing Storage Solutions : )

Dane
Our experience with Storage Solutions in Liberty Lake was above and beyond great service. We are new in the area and really enjoyed the staffs assistance. They went out of their way to accommodate our storage and their service. John treated us like old friends and assisted with every local information needed. They even changed our storage space to one that would better accommodate our storage needs. The facility is clean, secure and easily navigated. Thank you Storage Solutions and your super helpful staff. You will not be disappointed with Storage Solutions. Thank you so much! See you soon. Dane & Vicki Ash

Solomon

Joseph

Noell
Wow! Everyone is so kind and helpful!!
Response from Management (4/23/2021)
Thank you Noell, that's what we're all about! Thank you for choosing Storage Solutions : )

Nic
They doubled their rates when I was told they wouldn't. When I contacted them about it the said they would fix the issue I never got reimbursed and the next month they charged me twice 6 days apart. That's is flat out stealing from me.
Response from Management (4/23/2021)
Hi Nic, I'm glad we had a chance to speak with you and make things right, we would never try to steal from you or anyone else, your business is very important to us and we're sorry for any inconvenience

Monica
We had a great experience at Liberty Lake Storage solutions. John helped us find the perfect unit for our needs and was extremely knowledgeable, friendly, and professional. We fee confident our belongings will be safe and secure here!
Response from Management (4/23/2021)
Thank you so very much Monica, we know you have a lot of choices for storage these days and we truly appreciate you choosing Storage Solutions in Liberty Lake